Businesses will need to use the Customs Declaration Service (CDS) to declare all imports after 30 September 2022, and all exports after 31 March 2023. Start preparing now
You’ll need access to the Customs Declaration Service, so you can:
1. Make import and export declarations and upload supporting documents
2. Get your postponed import VAT statements or get your import VAT certificates so you can complete your VAT return make payments
3. Set up or change an intermediary or agent
You’ll need the Government Gateway user ID and password that you use for:
If you do not have a user ID, you can create one when you start.
You cannot use an agent or intermediary Government Gateway user ID.
You’ll need to tell us:
Your EORI number and Customs Declaration Service accounts will be linked to your Government Gateway. You cannot apply for more than one EORI number using your Government Gateway account.
You’ll get access either:
You can use the Trader Dress Rehearsal test service to help you prepare for submitting declarations using the Customs Declaration Service. This is a free to use service.
You will need to use the Secure File Upload Service to send supporting documents to HMRC, such as:
If you you’re submitting importing declarations yourself, you will need to buy specialist software to interact with HMRC’s systems.
If you use software provided by a software supplier, you’ll need to:
Community system providers are commercial entities that directly interface with HMRC frontier systems. They provide community network services to specific port and airport communities, of which HMRC or Border Force form a part, along with other government agencies and commercial logistics entities, such as freight forwarders, shipping lines, temporary storage facility operators and haulage companies.
If you use a community system provider, you should make all frontier import declarations either:
For general queries about customs declarations, you can contact HMRC online, by phone or by post.
To report issues with electronic Customs Declaration Service submissions, email: firstname.lastname@example.org.
Emails are monitored Monday to Friday: 9am to 5pm.
If HMRC needs to contact you about your declarations, they will do so by email.